
Mark Hoplamazian
President and CEO of Hyatt
2
APPEARANCES
2
PODCASTS
012
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Oct 14, 2026
City Club of Chicago: Building a Stronger, More Inclusive Chicago
10:57
B
10:35Brian FabesMODERATOR
Can you talk a little bit about some of the changes you've made and give a little bit about the personal motivation for diving so deep into this

Mark HoplamazianGUEST
About 22 years ago, I decided to really invest my time outside of work and family in education and work with the CPS to introduce some new courseware along the lines of identity, prejudice, and bias.
24 MINS LATER
B
35:36Brian FabesMODERATOR
How do you talk about it to executives?
Closing Bell Overtime: The Rally Keeps Climbing As Stocks Post Strong End to May 5/29/26
27:19
27:43
27:53
Melissa LeeHOST
If I did a search query in Gemini or any other AI chatbot and I said, plan a trip to Lisbon in June and give me hotel recommendations, how do you make sure that Hyatt appears in those search results? And do you think it's going to lead customers to book directly with you as opposed to going through third-party platforms?

Mark HoplamazianGUEST
It's funny that you mentioned Lisbon because we just opened Ananda's in Lisbon, which has met with a tremendous level of acclaim.

Mark HoplamazianGUEST
But we were early to stand up our native app within the ChatGPT environment.
M
29:16Mike SantoliHOST
So where are you focusing those expansion plans geographically and then in terms of, you know, which chains, which part of the market?