Yeah

... i- in, in the, the, rather than technology.

You show me...

I wanna, I wanna know about the people and the processes that are repeats.

They're, you know, rekeying information.

I wanna see where we're building spreadsheets because systems don't work together.

I wanna see where hotel employees are moving and clicking between screens and using this, this almost ninja-like approach to their role to navigate this awfulness that my organization's giving me and expecting me to navigate those things.

Yeah.