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Mark Burrage

Senior Vice President, Head of PenFed Home Product and Strategy at PenFed Credit Union

Oct 13, 2026

38:37
What are the benefits of the VIP program?
38:40
Yeah, our Very Important Buyer program, VIB, because it's a very important moment for people.
38:45
When they come in, we'll get them pre-approved, but he- also help them find that trusted agent, get them a team of experts working for them to help them find that home.
38:53
And going through as a very important buyer, you pay no origination fee, no appraisal fees.
38:58
A lot of the other fees are waived heading in.
39:01
And like I said, working with that team of experts, but also understanding where rates are.
39:05
People are worried, "What if rates go down? Am I gonna have to pay closing costs?" You get the same thing on a refinance.
41:05
Down payment, is it still important?
1:06
What can shoppers do to gauge what they can afford each month? Because that seems to be really important to know and not exceed.
1:13
I think the first thing that people should do is they should look towards their budget, not just identify how much they can qualify for.
1:19
identify how much they can afford with housing.
1:21
Look at the mortgage payment, take into account taxes, you know, what you would have from a homeowners association, what you would have from insurance, and then put that into a number.
1:32
And then after you have that number, that's where you reach out to a lender and then see how you can turn that into a purchase price.
1:37
Always tell people, too, make sure you have a little extra left over because when you own a home, there's a lawn.
1:42
occasionally things break or you want to do maintenance or you want to do upgrades but if you want to start with your monthly budget and stick to and have a number in there people seem to be really, really more confident heading in.
4:09
a lot of very important papers to sign.

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