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Mark Bloomfield

Fellow at Cambridge Judge Business School and founder of Turbulence Group; AI and innovation strategist with 15+ years of experience in digital transformation.

May 12, 2026

24:33
It became a competition, so just wasting tokens just to see who can get the most.
24:38
And worse, they were being bonused, incentivized to do so.
24:40
I mean, just to, to give you another perspective on this, but not from a tokens, but from a, from a skills perspective.
24:46
Um, there's an organization that I've been invited to work with, and the people across the organization, a relatively large firm, are being incentivized to document what they do, not as a job description, but as, as skills, as basically f- processes that can be documented in a file.
25:06
Now, in an AI agent world, these are known as skills, agent skills.
25:10
So skills are repeatable processes that an agent can take on your behalf.
25:14
So just, just think about that from a change perspective.

11 MINS LATER

36:23
[laughs]

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