What does it look like on the flip side when processes are automated?

Well, I almost want to say, if we all remember that old Staples easy button that you can hit.

So it's not quite there, but it is amazing with just a little bit of configuration and Think about, for example, per diem rates.

The GSA does the work of addressing those as a baseline.

But then if you have collecting bargaining agreements, sometimes those have different rate reimbursements.

Some might have expenses that are allowed in your collective bargaining agreement, but they're not allowed in a GSA approach, per diem approach.

So you can load all those rate structures into SAP Concur.

So what's the difference between smooth deployments that deliver benefits to field crews and administrators and those that struggle?