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Margaret Wise

Margaret Wise

Vice President of Sales at CallRail, the AI-powered lead intelligence platform, based in Atlanta, GA.

Aug 21, 2026

33:00
And I'm really curious on the call coaching component, right? So right now, when you say call coaching, what does that look like in your guys' world? And how is a team with its leaders or reps utilizing that call coaching?
33:14
I'm a big fan of Gong.
33:16
And so we take all of the Gong transcripts and we are saving them.
33:22
And then we allow Claude, also a big fan of Claude, to run against all those transcripts.
33:30
And that has been a big unlock for us in multiple parts of the organization.
33:34
So we started it for the call coaching purposes.
33:38
And so we have AI that'll run and score calls And I know Gong has scorecards.
38:04
everyone, okay?

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