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Marc Ferrentino
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Oct 16, 2026
EP40: Beyond Content: How AI Is Rewiring Marketing, with Marc Ferrentino of Quotient
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4:19Rob MayHOST
So, uh, so tell us a little bit, like, what's wrong with just bolting ChatGPT onto s- onto a CMS? Like, how should people be thinking about it, and how do you think about it?

Marc FerrentinoGUEST
I, I think there's certain things that the harnesses do really well, like a lot of GPT harnesses that they are.

Marc FerrentinoGUEST
Now there's actually, there's Rock Bot and there's Muse and there's so many new harnesses coming out on just, on a regular basis.

Anna KirkHOST
How have you been able to do that, um, within Quotient in terms of measuring the progress made, um, from the baseline the customers start at to once you're involved?
AI Marketing Master: The 'AI CMO' is a Beautiful Lie | Marc Ferrentino, CEO @ Quotient
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10:53speaker_1NARRATOR
We don't remove them.

Marc FerrentinoGUEST
You know, we always, you know, everyone says, oh, well, the new thing is going to be X or the new thing is going to be Y.

Marc FerrentinoGUEST
And the reality is, is that, yes, that new thing does exist and we all sort of run to it, but you don't get to actually stop doing the old thing.

Marc FerrentinoGUEST
So unfortunately, that's what's made marketing so complex over the years is that there's always every few years is a new channel.

Marc FerrentinoGUEST
I would say that in this incarnation of things, the edge goes to the small business in that The large companies are already doing sort of everything across the board.
38 MINS LATER
