Mr. Rogers.

and the woman stopped clicking on her computer and she said the mr roger i said yes and she said well let me see what i can do for you she flicked away and before i knew it i was on the next flight to pittsburgh in a first class seat that i didn't pay for and so i get to fred's uh compound And I was told to go down the hall and wait in his office.

So I opened the door and there's Fred sitting on a sofa.

And he said, oh, Mark, I've been waiting for you.

Oh, my goodness.

It was like all the tension from the... horrible traffic jam and not missing my flight.

And it just melted away.

But I'm so curious about what your thinking was behind that episode, because you had to realize the firestorm that it would bring and what you thought about that and why you still moved ahead with it.