Luke Abbott
Music performer
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Sep 15, 2026
#56 (S5 E18) Designing the 2030 Deli: Speed, Tech, and the Future of Fresh with Luke Abbott
2:27
2:39
2:51
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Kat ShanahanHOST
So what does a failed middle deli look like today, and how can grocery store operators break out of it without gutting their current floor plans?

Luke AbbottGUEST
Yes, it is so crazy when I think about going into most service delis today, and they're in this, like, middle, and I, I...

Luke AbbottGUEST
I'll go up to the service case, and oftentimes they're understaffed and there's someone in the back doing prep work, and it takes minutes for them to come up e- to even, like, or maybe even not even acknowledge me.

Luke AbbottGUEST
And, [laughs] and, or there's a line or, or it just takes a long time, or I, I...
6 MINS LATER
Ep 54: Live from London Climate Action Week – the conversations that matter most on Scope 3
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Tom IdleHOST
And so what's changed since then, Luke? What feedback are you getting from people that are taking the training? What are the modules that have generated the most sort of traction? What are you seeing?

Luke AbbottGUEST
Yeah, so being blown away again by the response that we've had from the Scope3 peer group and other organizations.

Luke AbbottGUEST
Since September, we've had about 30 different organizations signing up for this training, enrolling anywhere between one and a hundred learners from both procurement and sustainability.

Luke AbbottGUEST
We've also had new partnerships launched with people like WBCSD and Sustainable Procurement Pledge.

Luke AbbottGUEST
And in terms of the feedback for the specific content itself, we've done some really good tracking of the learner's confidence before and after taking the training.

Luke AbbottGUEST
And overall, for some of our early cohorts, we saw that there was a 39% confidence increase in the different topics of supply chain decarbonization.

Luke AbbottGUEST
We'd be happy to share a bit more detailed breakdown of that, or you can find it on our website, But yeah, the confidence has been amazing, both on quantitative measure, but also some of the actual feedback that we have had from learners.