
Loni Stark
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Sep 10, 2026
The Agent Economy, AI Identity, and the New Rules of Business | Loni Stark, VP Strategy & Product, Adobe
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Liam LawsonHOST
So for like a founder or a marketer that's listening to this right now, what does that actually mean for businesses in 2026?

Loni StarkGUEST
Yeah, I think it's one of the hottest topics that people have been talking about for the last two years.

Loni StarkGUEST
At Adobe, we noticed this about two and a half years ago when what we saw was that the traffic patterns on the internet was changing and that it wasn't just humans, but also AI that was crawling online.

Loni StarkGUEST
It was also the time when you and I, we started to use these LLMs like ChatGPT, like Claude.

Loni StarkGUEST
I mean, I don't know about you, but now my LinkedIn feed, at least like 60% of it is about this, right? We're in the heat of it.

Loni StarkGUEST
So What it's saying for any brand or company is that in the past, you had people as your audience online.
9 MINS LATER

Liam LawsonHOST
right so someone that's like a dedicated father might be like okay i'm going to go to the shops for myself because i need to make sure i get the exact specific thing but someone that doesn't care too much about that role might be like hey i'll just get it to order from amazon to get these nappies in as well so i'm very curious about that as well like there's such an intermixing of like what can happen here i'm curious from your perspective like obviously you're very kind of science-based you want to do your research first but What kind of people do you think are best suited to use agents as they currently are to be the most effective to get the most out of them?
Q+A: The AI shift every business needs to understand
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Loni StarkGUEST
I talked to one person and they were saying, well, I checked a couple of things in ChatGPT and it seems completely random.

Loni StarkGUEST
So what brands need and why we introduced this new solution, Adobe Brand Visibility, is that we recognize that the brands we work with over the past several decades, they now need new tools for being able to understand how their brand is showing up.

Loni StarkGUEST
So it was one of the key reasons that we acquired SEMrush was to make sure that we were providing more trusted data to brands in terms of how they're showing up on AI, but also on lots of other channels like social and traditional search.
Sean AylmerHOST
How different will the internet experience be in two years, five years time, Lonnie?
Q+A: The huge AI shift every business needs to understand
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Loni StarkGUEST
I talked to one person and they were saying, well, I checked a couple of things in ChatGPT and it seems completely random.

Loni StarkGUEST
So what brands need and why we introduced this new solution, Adobe Brand Visibility, is that we recognize that the brands we work with over the past several decades, they now need new tools for being able to understand how their brand is showing up.

Loni StarkGUEST
So it was one of the key reasons that we acquired SEMrush was to make sure that we were providing more trusted data to brands in terms of how they're showing up on AI, but also on lots of other channels like social and traditional search.
Sean AylmerHOST
How different will the internet experience be in two years, five years time, Lonnie?
How AI is Changing the Branding Game: Integrating AI Optimization & Trust
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Marley KaydenHOST
So break down this relationship between brand visibility and machine readability and how how it has become so important now to not be search engine optimized, but to be optimized for these LLMs to read your content instead.

Loni StarkGUEST
Yes, Marlee, we think about this and we advise clients in four categories around brand visibility.

Loni StarkGUEST
And you touched on the first most fundamental thing, which is brand discoverability.

Loni StarkGUEST
Can AI actually find the content on your website? So your website now has become not just for humans, but for AI.

Loni StarkGUEST
And a lot of the content, 80% of the brands we work with, their content that's optimized for humans.

Loni StarkGUEST
So what Adobe brand visibility does is it goes in and it does an audit of this and make sure that all of that great content is visible to AI.
Marley KaydenHOST
What areas are we seeing perform well when they're going into an LLM and being tossed out to the search, to me, the consumer, and what areas are really still struggling?
From ADBE to GOOGL, AI Is Compressing the Path to Purchase
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3:04speaker_0HOST
If AI continues to shorten the path to purchase, what happens to the discovery process, the search process, advertising, and brand differentiation?

Loni StarkGUEST
One, brands are going to need to invest more in top of funnel brand marketing so that if someone says, find me a hotel, turns into find me that brand's hotel so that there is human preference in the prompts.

Loni StarkGUEST
How many of the prompts in their category are branded versus unbranded? That's one area.

Loni StarkGUEST
The second, which is interesting, is while the discovery to Purchase may be compressing.
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5:16speaker_0HOST
What are these leaders, these potential winners right now doing right in terms of their strategy?