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Liz Settle

Sep 14, 2026

12:51
Why do you bother selling advertising?
12:53
Annoyingly, you do still have to sell some ads sometimes.
12:55
So my business is about 50% customer revenue, and the other, it's two quarters, a quarter client partnerships, I would call it, rather than advertising, and then a quarter is the GHI.
13:07
And what we've learned is, you know, the artists formerly known as magazines, right? We all know that that means a lot of other things than just a print magazine.
13:15
But we can't win if we go out thinking we're going to sell media.
13:19
That's not a winnable game because we can't win on reach.
13:22
We can't win on speed.
16:01
There's definitely worse ways to
20:29
It's near our office.
20:30
And it's huge, and it's beautiful, and it's got massive kitchens and a room full of washing machines and a, a kind of vacuuming room which has got all different types of flooring.
20:39
It- it's, it's amazing.
20:40
It's not like anywhere else you've ever been, but it is out near Heathrow.
20:43
So when we created our, um, three- tiered membership proposition, um, of which the top tier involves, um, a regular book club, um, where you come in and you meet the author and we give you a glass of wine and you all enjoy getting together, and a lot more sort of high-frequency, high-touch, come and be part of it, um, interactions with us, and the opportunity if you are a VIP member to be a tester for the Good Housekeeping Institute, which is the thing everybody wants.
21:09
Um, only having a sort of, um, a hosting space at Heathrow was a bit of a problem, because it's a schlep to get there unless you live in, you know, West London.
21:20
Um, and so we were, uh, thrilled to be able to invest in our amazing offices here where we are in Leicester Square.

32 MINS LATER

53:26
And Liz?

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