Lisa, what's your response to that?

Yeah, so the productivity is a bit of a trap.

You hear productivity here.

I rolled it out.

We're being more productive.

Again, what does that really mean from a value perspective? What does that mean from someone sitting in HR, someone sitting in finance, someone sitting in sales? We need to work with those units and those end users to actually define what that is.

Also, keeping the human in the loop I think is really of key importance.

Yes.