Oh,

there's a whole long list of things here.

How long have we got? Whilst trying to remain humble as possible.

I think, first and foremost, the industry should certainly be regulated.

And that's not just a small amount of regulation.

It should be quite a high standard of regulation.

Because, obviously, products have to be regulated.

I suppose on that I could really flip the question as to... we're on about somebody starting up in the business as such, if we're thinking about the homeowner who's thinking about having a project done, what bit of advice would you say to the homeowner about what to consider?