
Lauren Woeltz
Lauren Woeltz is a Senior Client Success Specialist at GEOH, an AI-powered home care software platform based in Indianapolis, and a guest contributor on GEOH's Home Care Happy Hour podcast.
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Aug 17, 2026
Episode 18: Agency Growth Tips You May Not Know About
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A
17:36AllieHOST
But when you, maybe this is something in a story that you've heard from somebody else or a story that you personally know from an agency that you have spoken to, is there any cool growth story that you remember, remember that comes top of mind for you that you've seen in your time at GEO? Yes.

Lauren WoeltzGUEST
So there was an agency that I worked with shortly before I joined the customer success management position.

Lauren WoeltzGUEST
It was a couple months before I started that when I was in just a customer success rep on the team.

Lauren WoeltzGUEST
About a year before that, I had onboarded an agency in Indiana who only provided attendant and homemaker services.

Lauren WoeltzGUEST
They stuck with that for a couple of months, really built up their client base and built a good referral program.

Lauren WoeltzGUEST
And then they decided to branch out into structured family care and also getting the beads waiver approved.
A
19:46AllieHOST
But when it comes to GEO and some of the aspects that GEO can offer that can help someone's agency grow, can you kind of enlighten people in what that looks like?