As municipalities, both large and small, how are you dealing with this soaring rise in FOI requests, and what other types of day-to-day challenges are you facing on the ground? Kyle, maybe we'll start with you, and then we'll go to John.

From AMCTO's perspective, we're hearing about these issues from municipalities of all sizes across Ontario.

As the professional association, which includes more than 2,200 members working in 98% of Ontario municipalities, including municipal clerks and roughly half of Ontario CAOs, we've been actively involved in the conversation around MFIPPA modernization.

What we're hearing from members is that access, privacy, technology, and public trust are becoming increasingly interconnected, and the recent amendments reflect many of the changes municipalities have been asking for.

AMCTO has been hearing from FOI staff for years the concerns about increasing incivility from members of the public when it comes to FOI.

It's especially tough in smaller communities, where people come up to you at the grocery store or in parks.

But the rising incivility doesn't just hit FOI services.

I want to just gaze into the crystal ball for a brief moment and ask you to look ahead a couple of years, and what impact do you think these MFIPPA amendments are going to have on the state of access to information and privacy programs among municipalities across Ontario?