Skip to main content

Kristi Smith

Sep 14, 2026

6:47
I have experienced
6:48
zero internal conflict.
6:49
When that happens, we address it.
6:52
And it does not happen often, right? But I will say this about culture, which is going to lead to Don Marie.
7:00
And we'll talk about how we came about, but our adoptive family, we decided that we were going to celebrate our clients in July and have an event and honor them because everyone gets a lot of stuff at Christmas, right? And I didn't decide it.
7:18
We talked about it with all the sales team, and then we went to the branch managers and to the branches, and each branch chose a family.
7:27
And I kept going back to them and saying, what can I do? What do you need from us, from Landmark? What do you need? And all of them said, we're going to do it on our own.

20 MINS LATER

27:16
That's really...

We value your privacy

We use cookies to understand how you use our platform and to improve your experience. Click “Accept All” to consent, or “Decline non-essential” to opt out of non-essential cookies. Read our Privacy Policy.