K
Kim Gouch
1
APPEARANCES
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Sep 14, 2026
AI in 2027: What Franchise Marketers Need to Stop, Start, and Fix
K
15:06Kim GouchGUEST
Yeah, so good points, Will, because the points that Will made set the foundation, if you will, of our conversations.
K
15:15Kim GouchGUEST
But because we are an e-commerce engine, the truth of the matter is, is that you can look at your technology from two different lenses.
K
15:25Kim GouchGUEST
You can look at it from optimization, so search terminology, conversion, the customer funnel, but then you can also look at it from kind of that AI grab, so AI anywhere.
K
15:40Kim GouchGUEST
And then so the way that I challenge my team to look at our technology is how is the functionality playing a role on cell phone use? Not on a laptop, not on a desktop, but cell phone use.
10 MINS LATER
K
25:35But then also, how are we setting up processes to capture local content so that we are kind of standing out in the crowd? Kim, I'll start with you on the fitness side of things.