When a pillar is staring at a full claim queue, how do they decide where to focus first?

Yeah, sure.

It really becomes a prioritization problem.

When you're looking at a full queue, a lot of the claims can look the same at first glance, but some might be missing information.

Some may have, you know, risks that are obvious and others might have or might be more likely to come back as a denial.

And without a clear signal, the pillar really has to spend the time figuring out where to look first and then investigating what might be wrong.

And if an issue slips you the crack, that creates even more work later.

to