the chain?

Take for example a regular business company who is not an IT, is not expert on the IT.

They outsource the full IT to a service provider.

And suddenly something happens with the IT provider and then you have already a chain where you have a huge impact and you look to the supplier and say, okay, can you please quickly fix this for me? Otherwise, my business is just not running anymore.

Yes.

And how do you practice that? You can practice a crisis exercise within the business organization.

Of course.

What's then your response ideas? How can you respond better in your supply chain when a crisis actually happens? You know, you've trained, you've done this stuff, how can you do, how can you focus on the response