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Kellie Woodin

Sep 23, 2026

19:28
How do you do all of this at that larger scale?
19:30
Yeah, I actually think it's an important call out.
19:32
In the recent months, we've actually transitioned away from scaled into commercial, which has kind of been like less scaled and more hyper prioritization.
19:44
So we manage a large book of customers and they're all at a different stage in their journey.
19:48
And because now we're owning renewals and we're protecting revenue, we think about our customers differently.
19:53
Where they are.
19:53
And so in this quarter and next quarter, who's renewing, who's onboarding and who we're in any workflow implementations with.

7 MINS LATER

27:27
Do you feel any more, I'll call it pressure to prove value given this model of charging based partly on consumption?

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