But Grab pushed ahead of its competition, and it was down to one thing, trust.

So back here is where we train our drivers on safety driving, on how to use the app, on customer service.

When we first started operations in Singapore, the driver's centre at that time literally consisted of a table, like a desk.

Today, we have this space and we are able to onboard and serve up to 1,000 drivers every day.

Recruit drivers one pitch at a time.

you have to remember at that time, no one has heard about Grab, right? We did not exist five years ago.

And so, one of the first things we had to do was to get our primary customers, in this case, the driver partners, to try us.

So then we think, you know, where do they hang out, right? So there's two main areas.