So in your experience... with the businesses you're working with, what are the most common operational problems that you see when a business is starting to grow and get bigger? And what kinds of things are you coming across?

Yeah, businesses that are growing, they often sort of outgrow the infrastructure that they've built to support it.

So many of the businesses that I've worked with are founder-led businesses, you know, maybe three to five members of staff, the founders still very involved in the business.

But when they set up that business, they set it up because they had a passion for something or they were very skilled at something, whether that was carpentry or photography or whatever it was.

And they did well or they do well and their business starts to grow, but they haven't got the foundations that a business needs.

And so growth creates real challenges.

It starts to create cracks in the business.

So how do you go about supporting a client who is in that state of overwhelm?