
Karla Major
Senior Consultant at Sidekick; business leadership consultant and trainer specializing in property management
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Jun 7, 2026
You Can Learn Leadership
14:32
14:47
15:00
15:14
15:23

Karla MajorGUEST
And I think one of the biggest things I see in our industry is when somebody's promoted up into a leadership role, then they're expected to still do what they did before, so all of their property management portfolio plus do the leadership.

Karla MajorGUEST
And then there's no clear distinction on how much of my time am I meant to be spending on team, because we, we all know that as the team grows, that's where your focus needs to be.

Karla MajorGUEST
So if we're promoting people into roles saying, "Look after the team, but then also have a perfect portfolio and still do everything as fabulous as you did before and do this just as great as well", it's not gonna work.

Karla MajorGUEST
We, my recommendation is when you can get to the level of a department head is they should not be managing their own portfolio.

Karla MajorGUEST
Now that's going to, you know, I'm probably gonna have a lot of people arguing with me on that one, because w- people believe that they still need to have their finger in the pot of property management and they still need to be, you know, on the front line doing it themselves to know what needs to be going on.
5 MINS LATER
