
Karen Borchert
Founder and CEO of Alpaca, a school culture and teacher retention platform.
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Jul 9, 2026
Why This EdTech Startup Hired Marketing Before It Had a Product
10:53
11:08
11:28

Karen BorchertGUEST
Well, I mean, it, so as we, once we started to really get into, it, at first really about understanding who our audience really was, that was, that was mission critical, [laughs] before we knew what they needed.

Karen BorchertGUEST
But once we really started to understand that our school principals or, are really, are really our kind of the chorus of our core audience, we sell to principals and we sell to school districts, but when we're selling to school districts, we're often, often selling to the person who is the leader of the principals, like the principals manager.

Karen BorchertGUEST
So in a lot of ways, everything we do and, and the heart of, of how we work has to resonate really deeply and really beautifully with princ- school principals.
12 MINS LATER
I
23:18Ilana LeoniHOST
... as well as you're doing things that convert, like conferences, to compliment.