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Kam Downing

Kam Downing

Kamilah ("Kam") Downing, Head of Digital at English National Ballet, leading digital strategy, CRM and ticketing transformation.

Sep 17, 2026

8:25
Cam, can I ask what platforms you found actually aided you in that mission, like that, that transformed how you worked?
8:34
So when I joined, we were on Testra.
8:36
We were a Testra organization.
8:37
Um, again, I've used Testra for a long time in the US and also in the UK.
8:42
Uh, like I say, this is, it's an excellent platform for what it does.
8:45
It's a brilliant box office platform.
8:47
And for the venues where I've seen it work really well, it has the power that's needed for that kind of, uh, activity.

5 MINS LATER

14:02
We're gonna, um, explain to you the benefits of doing this, and hopefully improvements in the future if we go through this process"?

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