But were there moments where you felt like maybe you weren't ready, that you didn't think that this was actually going to be something that you could grasp? What did that look like for you?

At the time, I was just kind of doing my research on ServiceNow just because I strictly wanted to know more about it, but also was like, okay, how can my learning and my own personal research of ServiceNow help me when it comes to, you know, being better in my role or at least this one particular responsibility? I didn't necessarily even think about how far it could take me and what possible roles that would fit me at the time.

And so once I discovered that they offered other products and applications other than just ticketing, a ticketing system, that's when I kind of started to do a little bit more research, again, going further down the rabbit hole.

prompted me to make a LinkedIn at that time and I had made one followed a few people and I was just thinking to myself okay I wonder if there's any sort of other training out there that you know maybe affordable or even free that I could take on my own time outside of work just so that You know, I could learn on my own, but also I was thinking at the time too, if there is other products and applications out there that Booz Allen could utilize to get, you know, more bang for the buck, pretty much why not be able to speak on it and bring it to the forefront.

And that's when I came across a post.

Can't remember who posted it on LinkedIn, but she is very well known for posting free training or affordable training.

very, very affordable training in all different like aspects from AWS to ServiceNow to anything you can think of in the one thing I had solved with ServiceNow fundamentals in implementation in ITSM through Rise Up program.

Would you have any advice to that person?