
Justin Lam
CEO and co-founder of Cool Blue VA, a medical virtual assistant company serving clinics and direct primary care (DPC) practices.
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2
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Aug 25, 2026
Black Hat and DEF CON Security Conferences
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5:38Dan KennedyGUEST
And so we're still having the same discussion about these hygiene controls, but it's a different discussion when AI can exploit the machine speed.

Justin LamGUEST
But I think also there's big opportunities for anyone who's been in the hygiene business to actually be more proactive about finding what those deficiencies are.

Justin LamGUEST
I think that, you know, you hear about Vulnerability management and being able to exploit or find new exploits and what have you.

Justin LamGUEST
But how about actually just being able to enumerate what actually should be a least privilege model for all the dozens of folders that I have in a document sharing repository like, you know, a SharePoint or a OneDrive? The- these are, I think, things that are really interesting that AI could bring to the forefront to help teams out.

Justin LamGUEST
I think being able to simulate even, use AI to actually simulate, if I make a policy change in hygiene, will it be overly restrictive or not restrictive enough? I think those are some very interesting things that, you know, that certainly I've heard about at Black Hat that might point to that direction, and ultimately being able to do deeper analysis as to not only what have identities, endpoints, network points, servers, workloads, how have they been provisioned, what's their provenance, but actually what's their activity, what's their trustability over time, what's their intent and their purpose? I think that AI could really help unlock what these things are, building off of the hygiene controls that are actually in place.
10 MINS LATER

Justin LamGUEST
And so you had a lot of other things fall into place i, in its place that were more organic, keeping with the spirit of DEF CON.

Justin LamGUEST
I was encouraged by the theme of DEF CON was this idea of agency, was that one of the things that's just changed over year- over the course of years with DEF CON is that it's actually much more of an inclusive community today than I would say a few years ago.
Virtual Assistants for Physicians: Cut Admin Time and Grow Your DPC with Justin Lam
3:40

Justin LamGUEST
How many of you guys checked your email inbox today, this morning? Oh, it's everybody.
6 MINS LATER
