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Justin Bausch

Oct 1, 2026

3:55
it's almost functioning as your ERP
3:57
for small business.
3:58
Absolutely, yeah.
3:59
And I'm tailoring it for, like I had another business that says, hey, Justin, I want my courier performance rates.
4:06
I want you to integrate with how that's tracking and have it provide recommendations.
4:11
What am I paying too much for? Where can I? And I did it.
4:14
At the moment, it's doing customer automation for customer service.
6:20
That big pain point that you had around the print-on-demand and when you go through those peak periods like Black Friday and being able to keep up with customer service and customer communication, how have you used your platform with that? Because that is
2:49
it's almost functioning as your ERP
2:51
for small business.
2:52
Absolutely.
2:53
Yeah.
2:53
And I'm tailoring it fair.
2:55
Like I had another business that says, Hey Justin, I want, um, my courier performance rates.
3:01
I want you to integrate with how that's tracking and have it provide recommendations.
5:24
And that big pain point that you had around the print-on-demand and when you go through those peak periods like Black Friday and being able to keep up with customer service and customer communication, how have you used your platform with that? Because that is a problem that is probably fairly unique to your
21:43
How do you then automate some of the tasks or the activities in a business like yours using what you've built that you actually don't have to employ people for?
21:52
Yeah, it's a great question.
21:53
So as an example, because it looks at my daily profitability, so a lot of business owners, they don't look at their profitability daily.
22:00
It looks at it every single day.
22:01
So it knows yesterday how much money I made net profit.
22:04
When it plugs into my Google Ads or my Meta Ads, it can understand and identify after three or four weeks that it's learnt enough about your business that it can turn it on autopilot.
22:14
And during those three or four weeks, it gives recommendations every day where you should scale, where you should cut back to the point where now the decisions it was giving me, it was identifying areas that I couldn't identify just purely because it looks at it all the time.

9 MINS LATER

31:18
Is it through OpenCloude? Are you doing it through Claude Code? Are you doing it through something else?

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