So describe to me what that means for you specifically at Abriza.

Yes.

It's very simple, though.

Before a single employee starts working for the company, with the company, I got to sit down with them.

I got to know who you are.

I want to know what your dreams are, what your goals are, where you come from.

And I want to know what hurts you, what inspires you.

But how did he... get to the place where he felt comfortable, that he had permission to make that kind of decision? And does everybody in your organization feel like they can make that kind of decision?