Mm

... that have been built.

Um, [lip smack] the long-tenured employees understand why processes have evolved the way they have, historical lessons learned, um, informational networks and partnerships like AMVA.

They're, they're rooted in with partnerships, right, and people with other states.

Those operational nuances as well.

Um, crisis response experience is also key, especially in the world we live in today, and newer people coming in might not have that expertise and experience to deal with those things.

Also, organizational culture, as you mentioned, Holly.

Those are the things that we're looking for, but, but that is really happening.