Yeah.

Um, net retention or gross retention, a lot of the retention metrics that are super important in our business, um, were a part of our objective in, in our OKR framework.

But then also the people side.

So I, I think just as important, and this is where it doesn't matter what type of company you're in, yes, find out the metrics that really move the business.

Get the team just rallied around that, and i- and the smaller the number, the better.

There's a book out there called The Four Disciplines of Execution by Chris McChesney, and the belief in that book is a company as a whole can only really focus on one or two, maybe three main items effectively.

Other than that, they're just very dilutive and don't really accomplish much at all.

Yeah.

Why do you think that is?

Well, and this is something that I address in my book that you and I talked about, about getting back to the table and sort of learning from negotiation failures and setbacks.

I think there's a couple of reasons why people don't, you know, always get better and better.

First, there was a great quote by a woman named Catherine Bartle, who is a business professor at University of Maryland.

And she said, when you've seen one negotiation, you've seen one negotiation.

And what I love about that is she's trying to help people to sort of grasp the notion that even though negotiations look very similar and have a lot of dynamics that are quite the same.

Each negotiation has a different dimension to it that makes it a little bit unique.

right?

Yeah, yeah

... and, and because they were all outta Miami, and this is when it was brand new.

So I knew people that were affiliated with them, and there's an, actually I'm an extra in a movie called, uh, it, it was a, a, it's a line of, it's... [laughs] They called them Fuck Force 5, and it was these five girls, whatever, and it was a, it was a, a, you know, one of the sub-channels at like the Bang Bus and whatever and all that.

And, uh, it was a, it was a set-up, um, silk screening place.

You know what I mean? And the girls are, like, they would come in and then the whole thing was like, "We're here for our shirts." And it was like...

And she's like, "But we don't have any money to pay for them." So and, you know, so the whole thing was like, "Well, I got a way for we, we can do some barter." You know what I mean? And I was, uh, obviously I wasn't an actor in it, but I was, uh, I'm just one of the silk screen guys, you know, that's like watching all the action, you know? Like, making the shirt, pressing the shirts while some other girl's getting railed.

You know what I mean? But they set it up like it was, like, a legit, like, you know, like a real s- uh, T-shirt factory, whatever.

Yeah.

Jason Chen's attorney, Josh Weiss, says the entire crime scene was compromised the moment Jazzy's family stepped inside.

This isn't one of your run of the mill cases.

Usually, police officers get a search warrant.

In this case, um, Jazmin Pace's parents illegally broke into Jason Chen's apartment and searched that apartment.

Instead, he said the evening began with the couple hanging out and drinking wine, but then...

then...Jasmine goes back into the kitchen to get another bottle and there on the counter is Jason's cellphone.

Ding, ding.

Ding, ding.