Joseph started with Milestone in two thousand eight as a shelter attendant.

And I, when I started here, there was just a parking lot across the street, and guys would often pass out in the parking lot or, or fall.

And I remember one time I went outside, and I was just doing sort of, you know, a, a check around the neighborhood.

And there was somebody that was in that parking lot, and people were literally stepping over him.

And nobody bothered to reach down and check on him to see if he was okay, if he was breathing, you know.

And so I think our staff really do a good job reminding folks that there are people that still care about them and that want them to do well in life, whatever that looks like.

I asked Joseph about this policy, which again is not unique to Milestone, but I was curious what Milestone can do in a situation like this when a family member is searching for their loved one.

One of the things that we always encourage folks to do is to leave a message, and that way, if somebody with that name shows up, we'll relay that message.