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Jordi Morillo

Jordi Morillo

Senior Director of UX at Insulet Corporation; design leader with 20+ years building global design organizations at companies including U.S. Bank, Square, and HP

Jul 21, 2026

27:23
What rituals or systems have you found most effective for team health at scale?
27:32
We're meeting once a week all together, so we're having our design critiques.
27:37
I think we have created a beautiful space where people feel confident to share their work at every stage.
27:46
And that has helped a lot, actually.
27:53
That's been beautiful to watch.
27:58
That has been one of the rituals that is helping us a lot, also because in such a large team, seeing the work helps others make connections and then cross-pollinating across different teams, working on different initiatives.
28:12
So that has been one that has worked really well.

11 MINS LATER

39:27
How do you decide where AI should enhance a user experience versus where it might overcomplicate them?

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