
Jonathan Oker
Founder and CEO of CloudZA, a South African cloud computing company based in Cape Town specializing in AWS cloud migration, data platforms and AI.
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Aug 29, 2026
SA Home Loans & Rewardsco: Everyone Has an AI Pilot, Almost Nobody Has AI in Production
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14:41MikeHOST
Can you introduce that idea? What makes AI built for African realities and what makes it different from the Silicon Valley AI models?

Jonathan OkerGUEST
I think we're definitely piggybacking off what the Silicon Valley versions of AI is.

Jonathan OkerGUEST
It's about adopting it to the way we do business and how we adopt it and also our language sets.

Jonathan OkerGUEST
And I think that's also a good fact is that we are very multilingual in terms of how we deal with contact centers.

Jonathan OkerGUEST
So we're coming in in English, we're switching to EasyZulu, we're speaking to Afrikaans.

Jonathan OkerGUEST
And I think that's where we represent that with these organizations is that we listen to these calls.

Jonathan OkerGUEST
We understand from a South African perspective what we need to understand from a transcription point of view and how our models can understand that because it's very different from different conversations to different points.
11 MINS LATER
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26:28MikeHOST
I think they're called a shadow AI, right?