Mm

... is w- the only way I can describe it.

It definitely, um, I can take positive things from it, like the confidence in the workplace, because that was a bit of a big boy job.

People were tired there.

Like, I had gone from working in retail in, like, Sainsbury's, Sports Direct, to then doing credit control, debt collection, calling people up saying, "Please, could you pay this invoice? Please don't air, please don't air my emails." [laughs] Like, and all of that stuff.

But I eventually, like, left, but I can still take positive things, like just the whole communication, professionalism, I think that really helped, 'cause I was very, very timid going into that job.

Very timid.

Mm