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John Sansousi

Sep 29, 2026

38:15
And have you ever seen an organization take things offshore or outsourced and then they end up bringing it back internally once? What does that look like and what were some of those reasons for if that's something they might plan for?
38:29
Usually a lack of trust to begin with.
38:32
I think if the people were paying attention, they'd have figured out early that that was going to happen.
38:40
I'll tell you a knock on my desk here.
38:42
In almost 20 years, I've only lost clients due to acquisition.
38:47
Our clients don't lean on a service perspective.
38:51
I've had a couple of things pulled back and it usually was that the person, not the leadership or VP level or C level, but the person there was just not a fan.

10 MINS LATER

48:37
ago.

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