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John J Murphy

Sep 23, 2026

13:19
Tell us about that.
13:21
Sure, anything we push against, we actually feed, we make it stronger.
13:27
So if we push against another person, we get pushed back.
13:31
Pushing is making judgments and criticisms and shooting on people.
13:37
You should or shouldn't, that's pushing.
13:39
In the leadership world, it's dictatorial and autocratic and they get pushed back culturally.
13:46
Pulling is inviting.
17:12
Can you talk about let be, let go, let see, and let flow, please?
16:50
It's
16:50
who's putting that pill in their body.
16:52
That's the capital C.
16:54
And what is value? So the first principle of lean, there's five.
16:57
The first principle is specify value in the eyes of the customer.
17:00
Specify, be very specific.
17:02
Whatever it is I want that is not just quality and not just price.

5 MINS LATER

22:11
Yeah, absolutely.

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