Skip to main content

John J Murphy

Sep 11, 2026

Time to Reset

Time to Reset

Aligning Executive Leadership For Operational Excellence With John J. Murphy

Sep 11 · 29m

Penny ZenkerHOST
16:50
It's
John J. Murphy
John J. MurphyGUEST
16:50
who's putting that pill in their body.
John J. Murphy
John J. MurphyGUEST
16:52
That's the capital C.
John J. Murphy
John J. MurphyGUEST
16:54
And what is value? So the first principle of lean, there's five.
John J. Murphy
John J. MurphyGUEST
16:57
The first principle is specify value in the eyes of the customer.
John J. Murphy
John J. MurphyGUEST
17:00
Specify, be very specific.
John J. Murphy
John J. MurphyGUEST
17:02
Whatever it is I want that is not just quality and not just price.

5 MINS LATER

Penny ZenkerHOST
22:11
Yeah, absolutely.

We value your privacy

We use cookies to understand how you use our platform and to improve your experience. Click “Accept All” to consent, or “Decline non-essential” to opt out of non-essential cookies. Read our Privacy Policy.