J
John Cuturilo
Counsellor and psychotherapist at Your Listener Counselling in Melbourne, Australia, and host of the Your Listener podcast.
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Jun 7, 2026
You Don't Need a Diagnosis to Seek Help | Therapy, Red Flags & Finding the Right Support ft. John Cuturilo (Part 2)
21:34
31:49

Abhra PalHOST
So how do you approach that? Again, there is no one answer over the other, right? I want to hear your point of view around that.
J
21:42John CuturiloGUEST
Well, I would say there's a specific ethos that I have as part of my own practice, and even though I do integrate different existing theories from psychology into my work, there's an assumption that I make when I meet a client for the first time especially, and then it holds throughout therapy.
J
22:01John CuturiloGUEST
And the assumption is that any client can have their own personal culture whereby they might have a belief of which I'm not familiar and may never heard of, even if they look like or sound like they come from a similar part of the world that I do.
J
22:17John CuturiloGUEST
I simply go into therapy with a new client assuming that there's something they believe that I've, that, that I'm, that I can't know unless I explore it with them, or that they may have a, their own personal set of beliefs and I may not be familiar with them, and that they may not fit into established, established categories or established theories.
J
22:36John CuturiloGUEST
And so the way that we practice therapy to be culturally sensitive that way, cultural awareness is important, but the most important core skill is that when a person is describing themselves to you and their current concerns, we facilitate the therapeutic dialogue in a way that doesn't inadvertently lead people to give the answers that we expect them to give, but rather we facilitate the dialogue in a way that allows them to give honest answers.
J
23:06John CuturiloGUEST
Effectively what we're doing, even if we're not directly asking questions literally is, therapy is largely about asking the questions that the client hasn't yet asked themselves because maybe they didn't realize that they had to ask those questions.
J
23:18John CuturiloGUEST
But the questions themselves, even though we're asking the ones that they haven't yet asked, we don't predefine the answers.
8 MINS LATER

Abhra PalHOST
So I'm coming from that point of view is what is it that one can be mindful about in selecting their therapist?
Fail Without Shame: John on Mental Health Stigma, Misinformation, and Owning Your Flaws
A
10:30AbhraHOST
From your experience, I want to hear from you, and this can be a very long-winded answer as well, that where do you see some of the key challenges are in building that awareness? So you are working on it, and you are telling people to be curious, to be compassionate, and I wanted to hear from you that what are some of the broad level areas where you think we are lacking that maturity, lacking that understanding, and where we need to work through?
J
11:07John CuturiloGUEST
Starting at the societal level, the attitudes and the values that tend to be transmitted between generations and between communities, I would say that a major problem in being accepting of our failures in the mental health space is that we often don't have a particularly precisely constructed understanding of the importance of the different aspects of mental health, and we don't have a very precisely constructed understanding of how we should relate to failure as a phenomenon itself.
J
11:45John CuturiloGUEST
And what I mean by that is that there is-- there are too many stigmas from different philosophies that still plague the system.
J
11:53John CuturiloGUEST
So the most basic stigma is the stigma that mental illness in itself creates a, creates a value problem in the individual.
J
12:04John CuturiloGUEST
There is still a long-standing stigma that thankfully has abated now, but in some communities in certain parts of the world, it still, it still survives-There is a stigma that a person with a mental illness or a mental health problem is somehow less than, they're somehow weak or feeble or less, less complete perhaps as a human being for having that problem.
J
12:29John CuturiloGUEST
And that comes from a fundamental lack of understanding that it is impossible to be human and not have problems.
15 MINS LATER
A
28:08AbhraHOST
One is like consuming information, and the other part is what is the misinformation that we should be looking at, if there is any in your view.