And with you, right?

Exactly, exactly.

And then, of course, when I'm ready to actually start a true conversation about the topic at hand, I think the first question I always ask a family is, do you have a concept in mind? And do you have versions of that that you can share with me? Because that'll tell me, are we talking to somebody who that kind of is the first inclination if we're transactional or something more in depth.

And if they have a design concept, obviously we start with that.

If they don't, then I literally start piecing things together.

And we start with the basics, colors, styles, shapes.

And then I break it down kind of element by element by asking leading questions about their loved one and about their relationship with their loved one and their tastes.

What do you say to the person that doesn't do sales as a day-to-day job? How does this taking the sales module benefit those folks?