
Jody Bhagat
2
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Oct 21, 2026
Why Banks Need to Rethink Their Technology
6:33
6:49
7:10

Jody BhagatGUEST
I will say that it's typically the more progressive credit unions that are, they're actually very comfortable leading and they want to be out in front in terms of growth metrics, member satisfaction, experience delivery.

Jody BhagatGUEST
And we believe there's strong appetite amongst those leaders to take a different path, a more ambitious path.

Jody BhagatGUEST
Just to take a step back, we all know what the challenges are that credit unions face today.
8 MINS LATER
1077. Insights: What does it take to build the bank of the future? With Engine by Starling
10:47
11:07
11:16
11:34
11:45
31:04

Ross GallagherHOST
Um, Jody, what, you know, what do you, what do you, uh, what do you think are some of the big, the big hurdles, the big challenges that banks are really facing into when they're looking at sort of modernizing, um, their current technology stacks the way that they do things? What are you, what are you seeing when you're talking to, uh, to some of your partners?

Jody BhagatGUEST
Well, the good news is that, that the industry's really embraced modernization as a, as an important facet of, uh, of staying current and staying competitive.

Jody BhagatGUEST
Clearly, the landscape is, is evolving rapidly, really forcing banks to, to really level up their game and their capability as well.

Jody BhagatGUEST
So in the past, let's say over the past decade, it was appropriate and maybe even, uh, practical to focus on system-specific modernization.

Jody BhagatGUEST
That is that when a, a specific system or module became obsolete, then you'd modernize that, uh, that system.
19 MINS LATER

Ross GallagherHOST
Um, what do you think some of the, the best institutions are doing, um, from a, a sort of technology perspective, technology design, architecture design perspective that some of the bigger banks are still struggling to replicate?