... look like today?

Yeah.

Hopefully, we're shedding as few as possible.

I mean, the idea is, we're buying quite good IT MSPs all over America, who have successful customer bases, um, who have long-term relationships with folks.

Um, uh, a- and we're leaving them in place, right? We're leaving those customers, we're leaving the people who founded the business, the engineers and technicians who built those relationships.

Then we layer on AI and other proprietary stuff on top of it.

And the, the whole goal is that those customers are actually clamoring for more, not churning because they just got bought by a, a- their, their IT guy just got bought by a private equity firm or something, right?

Uh, how, how, how have they reacted?

And I would love for you to talk through how you've decided to scale differently by truly looking at things end to end, not as bolts.

Yeah.

Yeah, it's not just a permission to do things differently.

I kind of have the mandate to whether I want to or not, which is it's both a luxury and an obligation.

It's a problem.

So to set the context, in the last 20 years of Palantir's history, it's a really unusual company.

We bring really unusual results to our customers and we run ourselves in a really unusual way.

And can you expand on that? And then, Dom, I want to explore what is the future of the product development team look like in the era of AMD? Jim, why don't you go first?

Talk a bit about why that isn't the case and how you can do what you've just described within the grand scheme of things, relatively few people.

Yeah, yeah.

There's this whole, there's a big conversation now with a lot of our customers and prospective customers about like, you can run on Palantir or you can run like Palantir.

And those two things make most sense when they're together.

So this is a run like Palantir conversation.

You know, when I, I've been in the org or around IT org in Palantir 12 years, like you mentioned, and you never really think, when you're kind of growing up in an organization and doing all these different jobs throughout it, that one of the things you're going to end up doing is dismantling it, right? Like you never really seek that out.

That's not, you assume you're going to be building it further.

But at 30, you decided you might try something else and talk a bit about that pivot from music to what would eventually be the ladder that you began to climb at Palantir.