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Jim Danneman

Oct 8, 2026

14:20
You've got to deal with a lot of a balance between what the hard numbers are and then people that are emotionally tied to things.
14:29
Well, you know, and you'll hear me talk about this probably a couple times in the conversation today.
14:35
You know, it starts with putting the customer at the center.
14:38
And it starts with listening.
14:39
Sure.
14:40
And understanding, you know, homes are personal decisions.
14:43
They can be emotional decisions.
18:40
You know that number feels weird to say because that's a very large amount of money.

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