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Jessica Lilley

Jessica Lilley

Senior Actuary at National Disability Insurance Agency (NDIA), leading a team of 75+ actuaries and analysts with nearly 20 years of experience in general insurance and disability.

May 26, 2026

20:44
Mm
20:44
... we never like making mistakes.
20:47
Um, and, but often, you know, in the context of where it's been used or, you know, what we do going forward, I can provide a little bit of context too that, you know, this is, this is okay.
20:57
This happens.
20:58
It's happened before.
20:59
We can do X, Y, Z, and we'll put these guardrails in place next time, and we've learned from it.
21:05
And, and that's it really.

5 MINS LATER

26:24
Mm-hmm.

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