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Jess Matthewman

Sep 29, 2026

20:06
What do you think about them? Maybe do you have any recommendation how companies could use their employees like ambassadors in their employer branding process?
20:20
Yeah, so employee advocacy programs, very popular, like you say, right now.
20:24
And I think they can be really effective for a lot of different companies.
20:27
They are all different for the different types of businesses.
20:32
But ultimately, if you're asking your people to be advocates, if they are passionate and enthusiastic and they have a great lived experience at the company, then that is the best way for people to find out about why it's a great place to work there.
20:49
And I know that referrals are often one of the strongest ways to attract people and get people who will then stay within the business.
20:58
I don't have any stats off the top of my head, but I know from personal experience working at big companies, the referral rates when we had a great employee brand were huge and people were super happy to join.

7 MINS LATER

28:20
What are our recommendations? I could give a talk about alignments and development of these two brands, employer brand and customer brand simultaneously.

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