So like from your perspective across that, you know, through that different lens, you know, what are some of the kind of common things that you think are holding shops back or, you know, maybe the little traps that the owners get in their minds that they can't change this or something like that?

Yeah, I think the biggest one that I see and you mentioned was tribal knowledge.

That's one of the hardest things to combat.

Like, how do we break through what I call hero culture? You know, because it feels good.

It feels good to be the person that knows it all and that everyone comes to.

That's not doing your business any good.

So how do we combat that? How can we use tools that are more readily available today than ever before to break through? And because the best systems that I see are the ones that survive a vacation.

You