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Jennifer Charleston Mursalu
Dr. Jennifer Charleston Mursaloglu, PhD, PMP — Founder & Principal of REL Strategies; evaluation and strategy consultant specializing in heart-centered leadership and program evaluation for nonprofit, education, and public sector organizations.
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Jun 22, 2026
The Reflective Leader: Building Trust in Times of Transformation - Dr. Jennifer Charleston Mursaloglu
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2:55TaQuon GilbertMODERATOR
In your experience, what happens when organizations or leaders move too quickly without pausing to reflect?
3:01
In my experience, I've seen organizations become trapped in what I call cycles of reaction.
3:09
Something happens, so we implement a solution quickly, right? And that solution creates another issue, which requires another quick solution.
3:19
And before long, people are exhausted and no one remembers what they're actually trying to accomplish.
3:25
So without reflection, organizations often solve symptoms rather than root causes of problems.
3:33
And what I've seen is that when this occurs, burnout happens, communication breakdowns happen, constant urgency, the need to constantly do, do, go, go, go, not rest, not pause.
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8:37TaQuon GilbertMODERATOR
What does that look like in practice, especially within high-pressure environments?