
Jen Dodd
Jennifer (Jen) Dodd, 30-year restaurant industry veteran and CEO of Main Squeeze Juice Co.
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Sep 16, 2026
The Guest Isn’t a Data Point
13:39
13:48
14:08
A
13:30AnthonyHOST
Where does that fail a growing operator or an operator of your size? Like where could the advice of that purity of being in the room actually hurt somebody at scale?

Jen DoddGUEST
You know, I don't think it could hurt because if you're role modeling that as a leader, then you are exhibiting that in what you require from every level.

Jen DoddGUEST
So, you know, I grew from within as an hourly employee up through the ranks to a C-suite by the time I was in my 20, I was 28 years old.

Jen DoddGUEST
I think that as long as there's a lot of chains who have lost it, to be clear, we see that.
A
17:35AnthonyHOST
Do you think we're in danger of potentially losing some of that restaurant feel with all this automation coming on?