How is AI transforming the customer experience from your vantage point?

It's making the customers, I guess to back it up a little bit, I think from a customer experience and particularly sales point of view, we've seen this really interesting transition over the last few decades where we went from sort of crossing the chasm being the way things were.

And you were talking about it at dinner last night with a few of the old dogs about how you used to sell these multimillion dollar deals.

It was hardware and software and a whole lot of services and yada, yada, yada.

And then we got this kind of golden era where people could find products themselves online and where they could not have to install a whole lot because the browser let them do what they needed to do and they could use a credit card so they didn't have to go through procurement hell.

And so we ended up with this like let a million flowers bloom period that lasted for the better part of 20 years.

And that was really good in some respects.

What's hot and exciting in the world of AI from your perspective?