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Jeff Daigle

Jeff Daigle

Diplomat

Jun 10, 2026

26:25
And how do you figure out what the learner needs to accomplish?
26:31
That is by analyzing what we're trying to accomplish from the learner.
26:38
I guess it's, I know for subject matter experts, all of the work feels connected, so it all feels important to them.
26:49
So by us trying to help prioritize what they're You know, what the learner is actually trying to accomplish, what problem are we trying to solve? That helps us determine what we're going to focus the training on.

10 MINS LATER

37:05
How do you figure out what needs to be in the training versus the job aid versus the next training? What's your strategy?
37:13
That's a good question.
37:14
So I think it boils down to what do we want the learner to be able to do and what knowledge is required for them to be able to accomplish that.
37:30
So what goes in the next training and the next training, what's advanced and what's expert level is I do rely on the SME for some of that level of content to know.

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