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Jean-Marc Thijs

Jean-Marc Thijs

COO, ING Wholesale Banking Switzerland; trade finance and digital transformation executive based in Geneva

Jul 20, 2026

8:45
Um, I think it's important for, for, for our audience to, to hear from you why this collaboration, um, what makes it so important in the trade finance space, uh, and, and what do you recommend to, to those who haven't started yet, w- or who haven't been so far with it yet?
9:02
It's a very good question.
9:04
Uh, I, I would say, uh, in being a CEO for over five years, we have done both routes.
9:10
We have gone through the, uh, standalone route, I would say, which costs a lot of effort.
9:15
You try to develop, uh, uh, a digital journey yourself.
9:19
Uh, it's a lot of trial and error in terms of cost and, and money without certainty at the end that it'll be adopted, right? And it's where the cooperation that we have with Komgo is really very effective in the trade finance is that ecosystem and collaboration.
9:37
I mean, the, the Komgo has been able to federate and the banks and actors, traders, but also players in the whole space.

7 MINS LATER

16:53
Mm-hmm
6:42
Mm-hmm
6:43
... being able to respond instantly is really something that is important.
6:48
And if I also make the parallel to the workforce is that we employ more and more, uh, young people, and these young people are just born with a cell phone in their hands, uh, just swiping and willing only that instant.
7:03
So also from a corporate, uh, perspective, uh, corporate being serving clients, they also need to have that kind of self-service rapidity, uh, no error, and this can only be via the digital way.
7:16
If I look at ING effectively, uh, our fourth differentiator is digital.
7:21
So it's really at the core of all what, uh, what we do.
7:26
And, uh, especially for Switzerland, uh, we'll see.
8:45
Um, I think it's important for, for, for our audience to, to hear from you why this collaboration, um, what makes it so important in the trade finance space, uh, and, and what do you recommend to, to those who haven't started yet, w- or who haven't been so far with it yet?
6:42
Mm-hmm
6:43
... being able to respond instantly is really something that is important.
6:48
And if I also make the parallel to the workforce is that we employ more and more, uh, young people, and these young people are just born with a cell phone in their hands, uh, just swiping and willing only that instant.
7:03
So also from a corporate perspective, uh, corporate being serving clients, they also need to have that kind of self-service rapidity, uh, no error, and this can only be via the digital way.
7:16
If I look at ING effectively, uh, our fourth differentiator is digital.
7:21
So it's really at the core of all what, uh, what we do.
7:26
And, uh, especially for Switzerland, uh, we'll see.
8:45
Um, I think it's important for, for, for our audience to, to hear from you why this collaboration, um, what makes it so important in the trade finance space, uh, and, and what do you recommend to, to those who haven't started yet, w- or who haven't been so far with it yet?

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